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Mark Phelps LLC – AI Strategy & Transformation
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What if AI made your team better, not smaller?™

Three out of four organizations are chasing AI revenue growth. One in five is finding it.

— Deloitte – State of AI 2026

The #1 barrier to AI adoption isn’t the technology. It’s knowing how to change the way people actually work.

— Harvard Business Review, March 2026

85% of enterprise AI decision-makers cannot show a positive return on their investment.

— Forrester Research, March 2026

Hands-on AI adoption for product, design and tech teams

Most product and design leaders aren’t confused about whether AI matters. They’re stuck on where to start, what’s actually worth the effort and how to bring a skeptical team along without blowing up a team culture years in the making. The pressure is real. The roadmap most often isn’t.

With more than 20 years of transformation at Fortune 100 firms like GE, Fidelity, Bank of America, TIAA and Marsh McLennan the pattern is consistent: the technology is rarely the hard part; change management is. Most AI implementations fail because they were designed around tools, not those expected to use them. Building around people instead changes the dynamic, the outcome and helps keep teams together.

The result: teams become more productive, not redundant. You get faster delivery cycles, measurable ROI and teams that are more confident in their futures, not worried about them. And the evidence of AI advantage that leadership is looking for.

Not sure where to start? Find out where AI fits, and where it doesn’t, before committing…
AI Fit Discovery
Know what you want? Accelerate delivery cycles without disrupting your team…
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AI that ships. Process that sticks. ROI without Redundancy™